Exchange Policy

• Exchanges are only accepted in cases of defective products or incorrect orders.

• Requests must be made within 7 days of receipt.

• If the product is unavailable for exchange, the customer may choose a full refund instead.

• Shipping costs for exchanges will be covered by the store only in cases of confirmed defect or error.

📌 Example: If you ordered a facial moisturizer but received a soap instead, the exchange will be free of charge.