Return & Refund Policy
We want you to be fully satisfied with your shopping experience.
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Customers may request a return within 7 calendar days after delivery, in accordance with consumer protection laws.
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Products must be unused, in original packaging, and with all accessories included.
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In cases of manufacturing defects or incorrect items, a full refund will be issued.
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Refunds will be processed using the same payment method used at checkout.
⚠️ Items of personal use (e.g., opened cosmetics, hygiene products) or personalized items cannot be returned, except in cases of defect.
📌 Example: If a lipstick arrives broken, you may request a full refund.